10 minute site outage on June 3rd at 2:45PM EDT

By Neeta Lind (Flickr)

By Neeta Lind (Flickr)

As you may already know, our site was down for 5-10 minutes yesterday afternoon.

We investigated the root cause and traced it back to some database enhancements that we made this winter, after the last hurricane season.  This portion of our database system is responsible for the cities you see on our tracking map, so in addition to the map being unavailable, you may have noticed the cities were missing for a larger stretch.

We’ve taken three specific steps (I’ll spare you the gory details) to prevent this from re-occurring in the future, and we appreciate your patience as we grow.

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